Anamika Palace Refund and Return Policy
At Anamika Palace, we aim to provide excellent service and experiences to our guests. This Refund and Return Policy outlines the terms and conditions under which refunds and returns are processed for various services and bookings.
Room Reservations:
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Cancellation Policy: The cancellation policy for room reservations may vary depending on the type of reservation and the rate chosen. Please refer to the specific reservation terms provided during the booking process.
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Refund Eligibility: If you cancel within the designated time frame as per the cancellation policy, you may be eligible for a refund. Refunds will be processed to the original payment method.
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No-Shows: In the event of a no-show (failure to check in without cancellation), the reservation may be subject to a charge equivalent to the total stay.
Spa Services:
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Cancellation: To cancel or reschedule a spa appointment, please provide notice within [specific time] before the scheduled appointment.
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Refund Eligibility: Refunds for canceled spa services will be considered on a case-by-case basis, subject to the cancellation notice period.
Event Bookings:
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Deposits and Payments: Event bookings may require deposits or pre-payments. The specific terms will be outlined in the event contract.
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Cancellation: Event cancellations must be made in writing within the specified time frame as per the event contract.
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Refund Eligibility: Refunds for event cancellations will be determined based on the terms of the event contract.
Gift Cards and Vouchers:
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Validity: Gift cards and vouchers are valid for the specified period and are subject to terms and conditions.
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Non-Refundable: Gift cards and vouchers are non-refundable and cannot be exchanged for cash.
General Conditions:
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Refund Process: To request a refund, please contact [+91 6307454511] with relevant details, including booking/reference numbers.
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Processing Time: Refund processing times may vary depending on payment methods and financial institutions. Please allow [72 Hours] for refunds to be processed.
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No Refund: In certain cases, no refunds may be provided, such as in the case of non-refundable rates or services.
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Policy Changes: Anamika Palace reserves the right to modify or update this Refund and Return Policy at any time. Any changes will be posted on our official website.
Contact Us:
For any questions or concerns regarding refunds and returns, please contact our [customer service/support] team at [contact information].